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Damages & Returns

What happens if the furniture arrives damaged?...

 

Very occasionally furniture can arrive onsite with a defect. Very rarely it happens. However, our installation teams carry out quality control during the fitting process and any defects will be noted on the delivery note and photographed. The furniture will then either be returned to our warehouse and replacements scheduled for delivery or we may leave the furniture for use until we are able to deliver a new one.

 

Do you have a returns policy?...

 

Yes. Every company must have a returns or cancellation policy under Bulgarian Law and EU Distance Selling Regulations. Our terms and conditions explain this policy clearly - though in brief: you have the right to return or exchange an item for up to 7 days after the delivery date.

 

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Jasmin Packages
Jasmin Packages

Cinamon wood tones & timeless classic detailing. Jasmin is our original and timeless collection.

1 BED PACKS 2 BED PACKS STUDIO PACKS
Prices from just € 2513
Modena Packages
Modena Packages

Light oak veneers & contemporary Italian styling. 'Modena' is the most versatile of our ranges in Bulgaria.

1 BED PACKS 2 BED PACKS STUDIO PACKS
Prices from just € 2862
Warfold Packages
Warfold Packages

Solid oak with a warm but natural wood tone: Warfold is elegant & perfectly proportioned for properties of any size.

1 BED PACKS 2 BED PACKS STUDIO PACKS
Prices from just € 3140
Wild Side Packages
Wild Side Packages

Warm 'Chocolate' oak veneers & mosaic detailing: Wild Side is a truely opulent choice for your furniture package.

1 BED PACKS 2 BED PACKS STUDIO PACKS
Prices from just € 2886